About The Course

The gold standard of Scrum certification, start your active learning journey here.

If you’re ready to grow more agile with Scrum, our Certified ScrumMaster® (CSM®) course is designed for you. You’ll learn the Scrum framework and gain an understanding of team accountabilities, events, and artifacts as well as how to guide your team to apply Scrum.

Considered the gold standard of certification, 3Back’s CSM course is an interactive and engaging learning experience. Taught by the most experienced and passionate agile trainers, each CSM class can be personalized to meet students where they are in their learning journey.

CSM training gives you hands-on skills that you can immediately apply in the real world and expand your career opportunities. Once you complete the course, you will have everything you need to take and pass the CSM exam.

Course curriculum

  • 1

    Welcome to Certified ScrumMaster (CSM®)

    • Welcome to 3Back's CSM® Course

    • About Your Instructors

    • Before we begin...

  • 2

    Introduction

    • Overview

    • What Scrum Is

    • My Goal

    • Dictionary of Common Scrum Terms

  • 3

    Module 1: Scrum in a Nutshell

    • Overview

    • The Team

    • The Backlog

    • The Release

    • The Sprint

    • Quiz: Scrum in a Nutshell

    • Group Discussion: Scrum in a Nutshell

    • Group Work: Scrum in a Nutshell

  • 4

    Module 2: The Scrum Team

    • Overview

    • Team Members

    • Other Scrum Team Roles

    • Roles External to the Team

    • Team Values

    • Cross-Functional and Self-Organized

    • Quiz: The Scrum Team

    • Group Discussion: The Scrum Team

    • Group Work: The Scrum Team

  • 5

    Module 3: The Team's Scrum Master

    • Overview

    • Role Unique to Scrum

    • Facilitate Improvements

    • Organizational Constraints Must Be Honored

    • Main Issues to Manage

    • Facilitate Decision-Making

    • Who Should Be a Scrum Master?

    • Summary

    • Quiz: The Team's Scrum Master

    • Group Discussion: The Team's Scrum Master

    • Group Work: The Team's Scrum Master

  • 6

    Module 4: Modes of the Scrum Master

    • Overview

    • Trainer

    • Coach

    • Mentor

    • ‘Invisible’

    • Summary

    • Quiz: Modes of the Scrum Master

    • Group Discussion: Modes of the Scrum Master

    • Group Work: Modes of the Scrum Master

  • 7

    Module 5: People Outside The Team

    • Overview

    • Three Basic Patterns

    • Business Owner

    • Discussion of Project, Program, and Product Management

    • Stakeholders

    • Subject Matter Experts

    • The Scrum Master and Outsiders

    • Summary

    • Quiz: People Outside The Team

    • Group Discussion: People Outside The Team

    • Group Work: People Outside The Team

  • 8

    Module 6: The Team Swarm

    • Overview

    • Definition

    • Swarming Examples

    • Further thoughts on Swarming

    • Self-Organization and Self-Management

    • What Happens When a Story Gets to Done?

    • Summary

    • Quiz: The Team Swarm

    • Group Discussion: The Team Swarm

    • Group Work: The Team Swarm

  • 9

    Module 7: Leadership

    • Overview

    • Teams and Team Captains

    • The Perfect Team Captain

    • Decision-Making Styles

    • Use Different Styles for Different Decisions

    • Emergent Leadership

    • Developing a Perfect Team Captain through Decision-Making

    • Summary

    • Quiz: Leadership

    • Group Discussion: Leadership

    • Group Work: Leadership

  • 10

    Module 8: The Backlog

    • Overview

    • Backlog Basics

    • Prioritization Buckets

    • Examples

    • Comments on Prioritization Buckets

    • Describing Progress to Stakeholders

    • Backlog Terms

    • Quiz: The Backlog

    • Group Discussion: The Backlog

    • Group Work: The Backlog

  • 11

    Module 9: Technical Debt

    • Overview

    • Definition of Technical Debt

    • Discussion of Technical Debt

    • Primary Types of Technical Debt

    • Preventing Technical Debt

    • Removing Technical Debt

    • Summary

    • Quiz: Technical Debt

    • Group Discussion: Technical Debt

    • Group Work: Technical Debt

  • 12

    Module 10: The Story’s Agreement on Done

    • Overview

    • Coding Stories

    • Non‑Coding Stories

    • Examples for a Mature Team

    • Agreements on Epics

    • Other Topics about Story Agreements

    • Summary

    • Quiz: The Story's Agreement on Done

    • Group Discussion: The Story's Agreement on Done

    • Group Work: The Story's Agreement on Done

  • 13

    Module 11: Velocity, Size, and Effort

    • Overview

    • The Work Unit

    • Acceptance-Based Stories

    • Time-Boxed Stories

    • Actual Effort, Ideal Effort, and Velocity

    • EffortPoints and WorkRate – an Aside

    • Summary

    • Quiz: Velocity, Size, and Effort

    • Group Discussion: Velocity, Size, and Effort

    • Group Work: Velocity, Size, and Effort

  • 14

    Module 12: Backlog Refinement

    • Overview

    • Backlog Refinement Discussion

    • Basic Prioritization Strategy

    • Prioritization Factors

    • Summary

    • Quiz: Backlog Refinement

    • Group Discussion: Backlog Refinement

    • Group Work: Backlog Refinement

  • 15

    Module 13: Planning Day

    • Overview

    • Product Review (1pm to 3pm)

    • Team Retrospective (3pm to 5pm)

    • Progress Assessment (Dinner Time)

    • Sprint Planning (10am to noon)

    • Summary

    • Quiz: Planning Day

    • Group Discussion: Planning Day

    • Group Work: Planning Day

  • 16

    Module 14: The Daily Scrum

    • Overview

    • The Result Is Other Discussions

    • Other Questions

    • Focus on the Story

    • Summary

    • Quiz: The Daily Scrum

    • Group Discussion: The Daily Scrum

    • Group Work: The Daily Scrum

  • 17

    Module 15: Scaling An Organization

    • Overview

    • Growing an Organization

    • Absorbing another Organization

    • Exploiting Economies of Scale and Refactoring

    • Decentralizing some Client Contact

    • Quiz: Scaling An Organization

    • Group Discussion: Scaling an Organization

    • Group Work: Scaling An Organization

    • Summary and Scaling Continued

  • 18

    Closing

    • About Your Certificate